LiveChat Update on Subscription Price Increase in September
LiveChat email update sent to users notifying them of a subscription price increase starting on September 29, 2025. A screenshot of the update is available below.
LiveChat Starter plan will increase from $24/month to $25/month, the Team plan will increase from $49/month to $59/month, and the Business plan will increase to $89/month.
Here is what LiveChat had to say about the price changes:
During the last few years, we've continuously invested in product development, including AI-powered customer service automation and enhanced performance infrastructure.
As of September 29, 2025, LiveChat has implemented new pricing for all subscription plans to ensure we can continue delivering the exceptional service and platform capabilities that drive conversions for your referrals.
The new pricing structure is as follows:
- Starter: $25/mo (annual: $19/mo)
- Team $59/mo (annual: $49/mo)
- Business: $89/mo (annual: $79/mo)
These changes apply to new customers, and existing subscribers who modify their plan or billing cycle.
We will continue to monitor LiveChat price changes and update them on the LiveChat Pricing History page.